When you pay £125 for a set of dice you expect to get all the dice you paid for. We did not. I did not receive the Bahamut platinum plated d8 (8 sided die). I contacted DNDDice through email, their online chat system, and Facebook. I never received a response to any of those contacts. I would love to get the d8, but at this point I don't think I will. The lack of customer service has made this a very poor experience for me.
Excellent customer service provided in ensuring a gift was delivered in time for Christmas when my order went missing during the delivery process. Would highly recommend- thank you Grady
I brought this set of dice for a friend after missing his 50th birthday last year, he was delighted, not just with the dice, which he says are truly outstanding, but also the thoughtful additions. Grady and his team have provided exceptional service throughout the process, going far beyond what was required. I cannot recommend this set of dice enough , or Grady, and indeed his helpful and faithful servant, Porridge! Will be shopping on here again soon.
Have been pondering whether I should be spending all this money on some dice for months. After having an email conversation with Grady I was convinced.
Received the dice and was very happy. The best thing about it was the after sale, Grady has been amazing and cant recomend his company enough.
You wont be disappointed in buying these dice.
I just need to find a way to stop getting my greasy finger prints on them!!
brilliant, They came very quickly and they put an additional d20 in the order just because they had one lying around, I do plan to order more as the dice look amazing to and I do recommend to my friends.