£10.95
In StockIn StockOut of stockI ordered 2 sets of dice on the 12th November 2022. I got confirmation that they had shipped a few days after. It's now the 2nd of December and my dice still haven't arrived. I tried contacting DnDice two ways - 4 emails through the 'contact us' on their website and 1 email directly to the owner whose email I found on Trustpilot. All of these emails were spaced out over a few weeks. I still haven't heard anything back at all.
I understand that you're probably extra busy this time of year and I appreciate that you're a small business but I allowed some extra time for that. One of the sets was for a gift and I'm pretty sure the dice aren't going to turn up. I understand that the dice being lost in the post isn't your fault but you should definitely reply to customer support and find a way to sort things out.
My partner ordered dice from you a year or so ago and had no problems so I know that it's probably a hit and miss situation. It sucks that it seems to be a miss with my order.
I REALLY hope we are able to sort this out because I really love the dice you make and I know it's ultimately not your fault that they were lost in the post but we definitely need to come up with a solution!
I hope to hear from you soon so we can sort this out.
Thank you,
Taylor King
Arrived swiftly and look absolutely gorgeous! One of the sets I’d ordered had gone out of stock so they sent two random dice booster packs and a pin - great customer service, highly recommend.
I never received the order.
Awesome dice, absolutely in love with them.
Very pretty dice, I bought them to match my fountain pen and together they make a really great set. They came very promptly in a nice little tin. I'm very happy with my purchase.
