First I’d like to say that I love their dice and it’s the reason I’ve gone back after a couple of bad experiences with them but I think this was the last chance.
My first purchase was flawless with no issues.
My second was less good; the order was incomplete and was missing the extra d6 I order missing from the order which took a few months to resolve but was eventually sorted.
My third purchase was an order of some limited edition dice. I ordered silver but received gold. As they were limited edition I saw these were all sold out after I received them so I let this one slide.
My forth order is my last order. Never delivered and still waiting. They were responsive and looking to helpful at first but it’s now been a week since I’ve heard from them and still no dice.